Transform Your Vision Into Unforgettable Experiences

Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you contact us for event planning services, request quotes, or communicate with our team. This may include your name, email address, phone number, event details, and preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide event planning services and consultations
• Communicate with you about your events and our services
• Send you updates, newsletters, and promotional materials (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted vendors and service providers who assist us in operating our business and serving you.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 407-5847.

Effective Date: January 1, 2026

1. Acceptance of Terms

By engaging our event planning services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Smooth Flow Events provides comprehensive event planning and coordination services including but not limited to venue selection, vendor coordination, timeline management, and on-site event supervision.

3. Client Responsibilities

Clients are responsible for:

• Providing accurate information about event requirements
• Making timely payments according to the agreed schedule
• Making final decisions on event elements within specified timeframes
• Communicating changes or concerns promptly

4. Payment Terms

Payment schedules will be outlined in individual service agreements. Late payments may result in service delays or additional fees. Refund policies vary based on the specific services contracted.

5. Cancellation Policy

Cancellation terms vary depending on the scope of services and timing. Detailed cancellation policies will be provided in your service agreement.

6. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not liable for indirect, consequential, or punitive damages arising from our services.

7. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or venue closures.

8. Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved in the courts of New York County.

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. Smooth Flow Events makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information contained on this website.

Service Disclaimer

While we strive to provide exceptional event planning services, we cannot guarantee specific outcomes or results. Event success depends on various factors, many of which are beyond our direct control.

Third-Party Services

We work with various vendors and service providers. While we carefully vet our preferred vendors, we cannot be held responsible for the performance, quality, or actions of third-party service providers.

Venue and Vendor Availability

Venue and vendor availability, pricing, and policies are subject to change without notice. We will make every effort to secure your preferred options but cannot guarantee availability.

Photography and Media

By engaging our services, you consent to the use of photographs and videos from your event for marketing and promotional purposes, unless specifically requested otherwise in writing.

Weather and Unforeseen Circumstances

Outdoor events are subject to weather conditions. We will work with you to develop contingency plans, but cannot be held liable for weather-related disruptions or the need to implement alternative arrangements.

Limitation of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Contact Information

For questions about this disclaimer, please contact us at [email protected] or +1 (212) 407-5847.